Last updated: April 2026

We're a small Australian brand and we take your privacy seriously. This policy explains what information we collect, why we collect it, and what we do with it. Plain English, no surprises.

Who we are

Crop DeTox is an Australian DTC eCommerce brand selling food purification devices and kitchen products. We operate at cropdetox.com. When this policy says "we", "us", or "our", it means Crop DeTox.

What information we collect

We only collect information that's necessary to process your order, provide customer support, or improve your experience. This includes:

• Name and email address when you make a purchase or sign up to our list
• Delivery address and phone number for order fulfilment
• Payment information -- processed securely by our payment provider, never stored by us
• Basic browsing data via cookies and analytics tools to understand how people use our site
• Any information you choose to share when you contact us

How we use your information

• To process and fulfil your order
• To send order confirmations and shipping updates
• To respond to your questions or support requests
• To send marketing emails if you've opted in -- you can unsubscribe at any time
• To improve our website and understand what's working

We do not sell your data. We do not share it with third parties except where necessary to fulfil your order or as required by law.

Cookies

Our website uses cookies to remember your preferences, keep items in your cart, and understand how visitors use the site. You can disable cookies in your browser settings, though some parts of the site may not work as expected if you do.

Your rights

You have the right to access the personal information we hold about you, request corrections, or ask us to delete it. To do any of these things, email us at hello@cropdetox.com and we'll sort it out promptly.

Data security

We use industry-standard security measures to protect your information. Our website is SSL encrypted. Payment processing is handled by certified payment providers -- we never see or store your full card details.

Changes to this policy

If we make meaningful changes to this policy we'll update the date at the top of this page. We're not in the habit of changing things without reason.

Questions

If anything here isn't clear, email us at hello@cropdetox.com. We'll give you a straight answer.